A. Personal & Reservation
At Thailandebooking.com, one of our main concerns is your privacy.
We pledge to keep your personal and financial information
confidential and to utilize it strictly for authorized
transactions make on this web site solely. By participating in
particular activities and/or communicating directly with AEC via
e-mail and information submission pages, we are able to collect
information about our users for use in completing air, car, hotel,
and tour packages, customer service contacts, customization of
contents, and for general Site improvements. The collected data
are never sold, rented, or bartered to an outside party.
When making on-line reservations, users may have to provide
personal information, credit card billing information, and other
travel preference data. Such information used to identify users
who make on-line reservations are not stored on the Site, but kept
in a secure off-line environment. Information is only used to
process user’s travel arrangements and to build features that are
user-friendlier and more personalized. It is never sold, rented,
or bartered to an outside party that is not directly involved with
the successful completion of the user’s transactions.
“Cookies” are small pieces of information that is sent by a web
site and stored by your browser on your computer’s hard drive to
help the site remember information about you and your preference.
No other company has access to our cookies. Most web browsers
automatically accept cookies, but users can opt to block them from
C. Internet Protocol (IP)
An IP address is a number assigned to you computer by your
Internet service provider for access to the Internet. It generally
does not contain personal identifiable information since in most
cases it changes everytime you access the Internet (dynamic). AEC
collects IP addresses to help diagnose problems with our server
and for improvements to our Site and system administration.
AEC use the latest in encryption technology to ensure that every
transaction is safe. Our secure server software encrypts all of
your personal information, including credit card information, as
it is transmitted from your computer to our site, protecting it
from loss, unauthorized access, disclosure, or misuse.
E. Customer Service Center
Keep in mind that no Internet transmission is ever 100% secure or
error proof. If you are more comfortable with providing your
credit card information over the phone, you can contact our
Customer Service Center (Thailand Office Hours : Mon. – Fri.
08:00-17:00 pm.) at (66) 2260-7860-2, or fax in the information at
(66) 2260-7863, or 24 Hours Customer service at firstname.lastname@example.org,
Aside from credit card information, our Customer Service Center
can handle any inquiries or dilemma users may have.