Please read this agreement carefully before using the site
(“Site”). Information and services on this site are managed by
Advance E-Commerce (AEC) for your personal and non-commercial use
and are subject to the user’s agreement to the Terms and
Conditions below. By using this Site, the user agrees to be bound
by this agreement.
TERMS AND CONDITIONS
AEC pledges our commitment to doing everything for you before,
during, and after you make your reservation to ensure your
satisfaction and complete confidence in our service.
B. CUSTOMER SERVICE
Our English-speaking staff is on hand during normal office hours
(Mon.-Fri. 08:00-17:00 pm., Sat. 08:00-12:00 pm.) to handle your
inquiries and assist you in all matters, regardless if you’re in
the country or abroad. Just call (662) 260-7860-2 from abroad or
(02) 260-7860-2 for domestic calls and speak with our friendly
All transactions are protected by powerful Secure Sockets Layer
(SSL) encryption technology and Private Communication Technology
(PCT). These technological tools adhere to the security standard
used by many large, international e-commerce sites.
All reservations are subject to availability at the time of
booking. Booking confirmation will take within 24-48 hours if
reservation is received during our office hours (Mon. - Fri.
08:00-17:00 pm., Sat 08:00-12:00 pm. local time) and then we will
send you the booking confirmation voucher for your verification.
In the unlikely event that the purchased requested room is not
available, all efforts will be made to accommodate you in a
similar type room or its equivalent at that hotel.
E. PAYMENT & CANCELLATION
The full amount of the booking will be charged to your credit card
only after the booking is confirmed. Once the credit card is
processed, we will e-mail your booking confirmation voucher to you
for your verification. The Credit Card Holder must be a member of
the party requesting service or must be able to verify the
relationship between the credit card holder and the user of the
booking request. The client must submit a valid credit card when
completing the credit card form. All care must be taken by the
client to ensure that the information provided in the credit card
form is correct. Thailandebooking takes no responsibility for any
incorrect information submitted.
Booking cancellation before booking has been confirmed or before
voucher has been issued then the full amount will be automatic
reversal to your credit card immediately however it may take up to
2-4 weeks for the actual crediting to take place depending on your
Bank's practice. If you wish to cancel your booking after the
voucher has been issued, a cancellation fee will be apply as
* Cancellation more than 30 days prior to arrival date -- Full
Notes: 3% deduction from the full amount as a result of the
processing fee charged by the credit card company.
* 15-30 days prior to arrival date -- 25% will be apply
* 7-14 days prior to arrival date -- 50% will be apply
* Cancellation less than 7 days prior to arrival date -- No refund
F. CHANGES IN PRICE AND ITINERARIES
We reserve the right to adjust hotel, car, flight and tour rates
as deemed necessary without prior notice. In addition, if tour
programs are forced to change itinerary for reasons beyond their
control, the tour companies reserve the right to offer an
alternative tour itinerary as deemed appropriate without prior
Photographs show places and scenic attractions in the same
geographic area, but may not necessarily be included in the tour.
Photographs of hotel rooms may not represent actual room occupied.
While AEC strive to provide accurate and up-to-date information,
software, products and services on this Site, AEC make no
warranties or representations as to its accuracy. AEC assume no
liability or responsibility for any damages or loss related to the
accuracy, completeness, or timeliness of the information.
Furthermore, AEC may make improvements to this Site at any time.
The use and browsing of the Site is at users’ risk. AEC nor any
other party involved in creating, producing, or delivering the
Site is liable for any direct, incidental, consequential,
indirect, or punitive damages arising out of your access to, or
use of, the Site. Without limiting the foregoing, everything on
the Site is provided to users “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some
jurisdictions may not allow the exclusion of implied warranties,
so come of the above exclusions may not apply to you. Check your
local laws for any restrictions or limitations regarding the
exclusion of implied warranties. AEC also assume no
responsibility, and shall not be liable for any damages to, or
viruses that may infect your computer equipment or other property
on account of your access to, use of, or browsing in the Site or
your downloading of any materials, data, text, images, video, or
audio from the Site.
In no event shall AEC be liable for any direct, indirect, special,
punitive, incidental, exemplary or consequential damages, or any
damages whatsoever, even if AEC have been previously advised of
the possibility of such damages, whether in an action under
contract, negligence or any other theory, arising out of or in
connection with the use, inability to use, or performance of the
information, services, products, and materials available from this
Certain parts of the tour are provided by the concerned airlines,
hotels, transport operators and local tourist offices operating
independently. AEC therefore, not responsible for any loss, injury
or damage caused thereby to the tourists including those occurring
outside of the normal touring programs. Additional expenses
incurred due to delay, accidents, natural disaster, political
actions and unrest shall be borne by the tourists. Programs,
prices, services, and conditions are based on those valid at the
time of printing hereof and are consequently subject to change
without advance notice before or during the tour. Participation in
the tour implies the tourists' acceptance of the above conditions.
I. DISCLAIMER OF GUARANTEES
Users understand and agree that the use of services offered on
this Site is at user’s own risk. The service provided on this Site
is on an “as is” and “as available” basis. AEC disclaim all
guarantees of any kind, whether expressed or implied.
AEC assume no liability with respect to good or services purchased
through this Site. In case of online purchase orders, AEC, and the
appropriate bank shall verify such orders according to our rules
and regulations. If the conditions are fulfilled, the user shall
be deemed to have made such order without having to sign any other
documents. AEC will not be held responsible if the user disputes
the ordering of such goods or services.
AEC make no guarantee that the service will be satisfactory to
your requirements and expectations. AEC are not liable for
refunding services or goods purchased through this Site that did
not meet your expectations.
J. USE OF INFORMATION AND SERVICES
Any communication or material you transmit to the Site by
electronic mail or otherwise, including any data, questions,
comments, suggestions, or the likes, will be treated as
non-confidential and non-proprietary. AEC may use anything you
transmit or post for any purpose, including but not limited to
reproduction, disclosure, transmission, publication, broadcast,
and posting. Furthermore, AEC are free to use any ideas, concepts,
know-how, or techniques contained in any communication you send to
the Site for any purpose whatsoever, including, but not limited
to, developing, manufacturing, and marketing products based on
K. LINKS TO OTHER WEBSITES
AEC have not reviewed all of the sites linked to the Site and is
not responsible for the contents of any other sites linked to this
Site. The inclusion of links to these other sites does not imply
any endorsement of the material on those sites. The links were
provided for your reference only.
L. PROPRIETARY RIGHTS
All materials on this Site, including all information, pictures,
graphics, interfaces, and text contained on this Site, as well as
the organization and layout of the site, are the property of AEC
and are protected by copyright laws. No material from this site
may be reproduced, published, translated, distributed, or
displayed without written consent from AEC.
The trademark, trade names, logos, and service marks (collectively
the “Trademarks”) displayed on the Site, including
ThailandEBooking, are registered trademarks of AEC. Nothing
contained on the Site should be construed as granting, by
implication or otherwise, any license or right to use any
Trademark displayed on the Site, or any other content on the Site,
except as provided in these Terms and Conditions, is strictly
prohibited. Users are also advised that AEC will aggressively
enforce its intellectual property rights tot he fullest extent of
the law, including the seeking of criminal prosecution.
M. MODIFICATIONS OF THE SITE
AEC may make improvements or changes in the information, services,
products, and other material on this site at any time without
notice. AEC may modify the Terms and Conditions at any time and
such modifications shall be effective immediately upon posting of
the modified agreement. Accordingly, users agree to review the
agreement periodically, and the users’ continued access and use of
this Site shall be deemed as the users’ acceptance of the modified